Systems Built for Real Operational Work

Challenge: Sales activity was spread across manual follow-ups, disconnected records, and limited visibility for managers.

Outcome: A shared operational record, role-aware reporting, offline-capable mobile workflows, and controlled sales-support processes.

Challenge: Field activity was hard to monitor consistently, making it difficult to understand coverage, discipline, and sales execution.

Outcome: Structured visit evidence, customer-store records, order workflows, offline synchronization, and management reporting.

Challenge: A long-established pet shop with three outlets and marketplace storefronts lacked a single system for online sales, real-time stock, in-store POS, and operational visibility—creating fulfillment gaps and duplicated catalog work.

Outcome: Implemented commerce capabilities across storefront, inventory, POS, payments, fulfillment, returns, customer features, and administration.

Challenge: Mall management lacked a unified digital channel for loyalty, promotions, and tenant visibility—relying on scattered spreadsheets, ad-hoc QR tools, and manual counter processes that were hard to track and personalize.

Outcome: A production-ready build with documented membership, receipt-review, reward, campaign, tenant-content, navigation, and notification workflows.

Challenge: PESAT needed a unified digital presence to communicate its mission, convert visitors into sponsors and donors, and centralize sponsorship CRM and payment operations.

Outcome: A live platform combining public content, sponsorship, donations, Midtrans payments, member resources, and staff workflows.

Challenge: Apartment services are often split across chat groups, paper passes, phone calls, billing files, and separate booking records.

Outcome: A deployed reference environment demonstrating integrated resident and property workflows; adoption and operational improvements remain targets for a client pilot.

Challenge: Paper guest books are slow to search, difficult to report, and weak at controlling sensitive identity information.

Outcome: A deployed reference system demonstrating controlled registration, verification, reception, access, and reporting workflows.

Challenge: Manual tickets and unclear counter status create unnecessary waiting, repeated questions, and limited reporting.

Outcome: A deployed reference system that records queue and service events; wait-time improvements remain measurement targets for a client pilot.

Challenge: Kos operators often juggle room availability, bookings, leases, monthly billing, overdue follow-up, and maintenance across spreadsheets, WhatsApp threads, and paper notes.

Outcome: A deployed reference environment demonstrating end-to-end kos workflows; occupancy, collection, and admin-time improvements remain targets for a client pilot.

Challenge: Thesis progress is often tracked across spreadsheets, email, and chat, so nobody can answer where a thesis is or what needs attention next.

Outcome: A deployed reference system that records the full S2 thesis lifecycle; cycle-time and adoption improvements remain measurement targets for a faculty pilot.

Challenge: A premier photography studio chain with four mall locations struggled with high manual WhatsApp inquiry loads, weekend booking clashes, and heavy image portfolios slowing mobile page performance.

Outcome: Automated studio session reservations across branches, reduced front-desk booking overhead, achieved sub-second mobile page loads, and elevated brand discovery for family and corporate shoots.